Privacy Policy

At VALE, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, make a purchase, or interact with our services.

📌 1. Information We Collect

We may collect the following information:

A. Personal Information

Collected when you place an order, create an account, or contact us:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment details (processed securely by third-party providers)

B. Automatically Collected Information

When you browse our store, we automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Cookies and tracking data

  • Shopping behavior on our site

C. Optional Information

  • Product reviews

  • Social media messages

  • Customer support chats

📌 2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Improve website performance

  • Personalize your shopping experience

  • Send order updates and promotions

  • Prevent fraud and maintain security

  • Analyze store traffic and behavior

We do not sell your personal information.

📌 3. Sharing Your Information

We may share your information with trusted partners only to operate our business:

  • Payment processors (e.g., PayPal, Stripe)

  • Shipping carriers

  • Email marketing platforms

  • Analytics tools (e.g., Google Analytics)

  • Shopify, which hosts our online store

These partners are required to protect your information.

📌 4. Cookies & Tracking Technologies

We use cookies to:

  • Improve site performance

  • Remember your preferences

  • Track cart activity

  • Provide personalized recommendations

  • Analyze traffic

You can disable cookies in your browser settings, but some features may not work properly.

📌 5. Data Security

We take strong technical and organizational measures to protect your data, including:

  • Encrypted payment processing

  • Secure Shopify servers

  • Limited employee access

  • Regular security monitoring

However, no system is 100% secure.

📌 6. Your Rights

Depending on your location, you may request:

  • Access to your personal data

  • Correction of inaccurate information

  • Deletion of your data

  • Opt-out of marketing emails

  • A copy of the data we hold about yo To make a request, contact us at:

📌 7. Email Marketing Preferences

You may receive emails regarding:

  • Order confirmations

  • Shipping updates

  • Promotions and offers

You can unsubscribe anytime using the link in any email.

https://valenourish.com/pages/privacy-policy

📌 8. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for the content or privacy practices of those websites.

📌 9. Children’s Privacy

VALE does not knowingly collect information from individuals under 13 years old.
If you believe a minor has provided data, please contact us to remove it.

📌 10. Changes to This Policy

We may update this Privacy Policy periodically.
The updated version will be posted on this page with a new Last Updated date.